Subscribing to Dr. Ming Tea means your favorite product is automatically delivered to you on a regular schedule—so you never run out.

After your first order, you can update your subscription at any time — including changing the product and the delivery frequency.

• Save up to 30% on every order
• Free U.S. shipping on recurring orders
• Automatic monthly delivery—no reordering needed
• Pause, skip, or cancel anytime
• Get early access to new product drops and surprise gifts
• Save time and never run out
• 6-month FREE access to Sweat App, including workouts, meal plans, and progress tracking (unlocked after your 2nd order)
• Enjoy exclusive subscriber-only offers

Just log in using the email you used at checkout: https://drmingtea.com/a/account/login

Yes! Once you log in to your Customer Portal, you can:

• View your subscription details (product, price, frequency, next shipment)
• Skip an upcoming order
• Change your delivery schedule
• Add or remove products
• Swap one product for another
• Pause your subscription
• Process your next order early
• Update your shipping address or payment method
• Cancel your subscription

Need help? Watch our step-by-step tutorial here: https://drmingtea.com/pages/subscriptions#tutorial

Yes—you’ll receive both an email and SMS reminder 2–3 days before your next order is processed.

Your credit card will be charged on the day your subscription order is processed. This processing date is automatically scheduled according to the delivery frequency you selected (for example, every 30, 60, or 90 days).

You can cancel anytime by following these steps:

1. Log in to your account: https://drmingtea.com/a/account/login
2. Locate the subscription you want to cancel
3. Scroll down and click “Cancel”
4. Select your reason and confirm

Note: If your order has already been processed, it will still be shipped even if you cancel immediately after.

Some of our benefits are unlocked after a certain number of subscription orders. For example:

• Access to Sweat App is unlocked after your 2nd order.

Once you unlock a benefit, we’ll notify you via email or SMS with instructions to claim it. If you believe you’ve unlocked a benefit but haven’t received the message, just reach out to us at hello@drmingtea.com and we’ll help you out!

Subscribe & Save already gives you our biggest available discount, so it can’t be combined with additional promo codes or limited-time offers.

Yes. When you subscribe, you receive our biggest discount. If you cancel your subscription before your second order is processed, your initial order will be converted to a one-time purchase, and you’ll be charged the difference between the discounted subscription price and the full one-time purchase price.

We’re here for you! If you have questions or need extra support, reach out to us at hello@drmingtea.com, and our team will be happy to assist.